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How jenius188 Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use the platform — and how we keep that data secure.

Account data protectionWallet data — DANA, OVO, GoPayCookie and device dataYour right to access and deleteDirect contact for data requests
jenius188 How jenius188 Handles Your Personal Information
DATA REQUEST CONTACT

How to Reach Us About Your Privacy

If you want to review what data we hold about your account, request a correction, or ask us to delete your information, reach out through any of the channels below. We aim to respond to data-related requests within a reasonable period. Have your registered email or e-wallet identifier ready so we can verify your identity before making any changes.

Team online

Live Chat

Start a live chat session from the account menu. It is the fastest path for data queries — have your registered email address ready when you connect.

Email Support

Send your data request or privacy question to our support address. Include your account username and the e-wallet you use, such as DANA or OVO, to help us locate your record.

Account Settings

Some data corrections — like updating your registered GoPay number — can be made directly inside account settings without needing to contact support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply SSL encryption to all data in transit between your device and our servers. Account login uses OTP verification tied to your registered mobile number, which means no one can access your account without passing that step. Cookies we set are session-based or functional — they keep you logged in and remember your preferred deposit method so you do not have to reselect DANA, OVO or GoPay every time. We do not use cookies to track you across unrelated websites.

SSL Encryption All data you send — account details, wallet references, transaction inputs — travels over SSL-encrypted connections. We apply this across every page, not just the deposit screen.
OTP Account Security Every login triggers an OTP sent to your registered number. This single step blocks unauthorised access even if your password is somehow compromised elsewhere.
Cookie Control Functional cookies remember your session and preferred payment method, such as GoPay or DANA. You can clear these via your browser at any time without losing your account data.
Data Retention and Deletion We keep your data while your account is active. Once you request deletion and your account is closed, we remove personal identifiers in line with applicable local regulations.

Common Questions About Your Privacy at jenius188

These are the questions we hear most often about how your personal data is handled. If your question is not covered here, contact us directly via live chat or email and we will respond with the specific information relevant to your account.

We collect your name, email address, date of birth and the e-wallet identifier you use — DANA, OVO or GoPay. We also record device and session data automatically when you access the platform.

Yes. Wallet identifiers are stored in encrypted form and shared only with the relevant payment processor when you initiate a deposit or withdrawal. We do not retain full wallet credentials beyond what the transaction requires.

Yes. Send a data access request to our support email with your account username. We will verify your identity first, then provide details of the personal data we hold on your account.

Contact support via live chat or email and request account closure with data deletion. Once verified and closed, we remove personal identifiers, keeping only what applicable regulations require us to retain.

We do not sell or share your data for third-party marketing. Data is passed to payment processors — such as those handling DANA or OVO transactions — only to complete transactions you have started.

We retain account data for the period your account is active and for a set period afterward as local regulations require. After that, personal identifiers are removed from our active systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.